Olivier Duha created Webhelp with Frederic Jousset in 2000. The company began as a “webwizard” service, where specially trained advisors provided online support to novice internet users. Just 16 years later, Webhelp is one of the leading global BPOs. Olivier is a graduate of ESCEM (Ecole Superieure de Commerce et Management) and AUDENCIA Business School, where he gained a Masters in Management Consultancy. In 1998 Olivier was awarded an MBA from INSEAD. Starting his career in 1992 with LEK Consultancy, a strategy, mergers and acquisitions firm, Olivier was based in London, Paris and Sydney and advised business leaders in a range of industries. In 1998, he joined American strategic consulting firm Bain & Company, where he worked on various projects in the retail and energy sectors. Olivier also worked on a major internet development strategies for large industrial groups. Olivier served four years as vice president and two years as president of Croissance Plus, a non-profit association of start-ups and fast growing companies. During this time he actively campaigned for a more entrepreneurial framework in France, writing a number of reports and white papers and participating in a number of debates with successive governments. Olivier is also a member of the Mouvement des Entreprises de France (MEDEF), France’s largest employer’s federation. In 2012, Olivier co-founded AlterEquity 3P and raised 50 million euros of investment to finance social and environmental projects. AlterEquity is France’s largest investment fund, fully dedicated to socially responsible businesses. Olivier also serves on the boards of a number of start-ups in a large variety of industries. Olivier has five children, is a Knight of the Order of Merit and a graduate of the Wine and Spirit Education Trust.